AWS managed service providers (MSPs) offer IT development and support for AWS services, in addition to assistance with AWS migration jobs. Amazon’s managed service spouses program vets and Licensed MSPs and requires them to pass third-party audits, to make sure customers work with a trusted partner.
In this informative article, we’ll explain the cons and pros of working using an AWS MSP and extend considerations for choosing a managed service provider. We as AWS consulting services providers will also explain how NetApp Cloud Volumes ONTAP will help simplify cloud management to MSPs and their clients.
What Is a Managed Services Provider?
A managed service provider (MSP) is a seller that provides IT services for a fixed or subscription price. MSPs are aimed to enable companies to outsource their IT responsibilities, decreasing budgets, and scale despite staffing constraints.
When companies use managed service suppliers they generally still control and take responsibility for some aspects of IT. The MSP works collaboratively with the business to evaluate their requirements, improve efficiency, and provide expertise and availability that will otherwise be missing.
Usually, the managed service provider performs time-consuming, repetitive, or complex work. They’re also typically responsible for providing maintenance and support. By way of instance, if you’re seeking to migrate a physical host to AWS, you can certainly do that all on your own or with the assistance of a managed service provider.
3 Things to Check Before Choosing an AWS Managed Service Provider
Many cloud clients make the most of managed service providers to help them migrate and manage complex cloud environments. But, picking the right MSP can be challenging. Below are three aspects to consider when selecting a managed service provider for the AWS deployment.
- Contemplate migration and going live
Migrating workloads, applications, and information into the cloud require resources and time that lots of organizations do not have. Next, after migration, managing configurations, optimizing resources, and troubleshooting problems become an issue. When choosing a managed service provider, you have to make sure the provider you pick can cover you through migration and to day-2 operations.
While you could use different Suppliers, this is not as valuable since your migration supplier isn’t always concerned with what occurs after migration. Additionally, your own day-2 operations supplier wouldn’t be as knowledgeable about your previous configurations or the setup of your environment. For easy management, you might want to go with one supplier for general cloud control and AWS cloud migration services.
- Choose a trustworthy provider
To help clients select a trusted supplier, Amazon offers the AWS MSP Partner Program. The AWS-managed service partners program vets MSPs so clients can be sure they’re getting a reputable, skilled MSP. Providers certified by this program need to pass third-party audits. They must also clearly outline their abilities and how they can offer value to the customer.
By choosing an AWS managed service provider through this program, you get added assurance that your supplier is an expert in AWS deployments. You also have a greater guarantee that AWS best practices are followed, and that any supplier tooling integrates easily with your cloud tools.
- Service level agreements (SLAs)
SLAs help make sure that your systems stay up and running smoothly even in the event of a disaster. These arrangements help you ensure that any earnings loss caused by that downtime is restricted. When selecting a provider, be sure to evaluate the guarantees made by their SLAs, including what happens if the SLA is breached.
Pros and Cons of Working with AWS Managed Service Providers
There are lots of pros and cons to operating with MSPs in AWS. Below are the most common benefits and problems that you will probably encounter.
Experts of AWS managed service providers include the following:
- Scalability and stability
Managed service providers can scale Services without the same limitations as independent businesses. Since they’re dedicated to numerous clients, they could more cheaply add employees or tooling as needed to manage your developing configurations.
Furthermore, MSPs provide 24/7 services, ensuring that your cloud environments are monitored and operational at all times. This provides stability that’s challenging to fit in-house, particularly with a small team.
- Enriched operational efficiency
Managed service providers enable you to work as efficiently as possible with the staffing resources available to you. They enable you to supplement in-house expertise and allow your on-site teams to focus on higher-level or more immediate issues. They also empower teams lacking in cloud expertise to adapt to changing demands connected with cloud providers.
MSPs can provide enterprise-grade tooling without the associated price tag. Since MSPs often serve a large number of consumers, they have the resources and effective power to develop and obtain business security, monitoring, and automation resources which they can then pass to you.
- Ensured Compliance
Compliance in the cloud could be confusing and overwhelming for most businesses. It’s not always clear what information falls under compliance regulations, what those regulations require, or who are accountable for executing and maintaining compliance.
A managed service provider can help you navigate compliance in AWS and help you ensure that regulations are satisfied. They may also sometimes guide options if specific services don’t meet your compliance requirements. Just make sure that the MSP you choose will be familiar with your business and the special requirements that apply to you along with your data.
Disadvantages of using AWS managed service providers include the following:
Adopting an MSP will add costs to your existing cloud funding. The supplier can compensate for or even conquer these costs. They can do this by optimizing your AWS settings and reducing the quantity of time and effort your in-house staff should commit.
However, keep in mind, the more work a managed service provider takes your plate off and the more reliable they are, the more expensive they are. This cost is inevitable but should be well worthwhile, provided you choose your provider carefully.
- Lack of full control
Managed service providers may work remotely or on-prem. In either case, data and permissions have to be made available over links that might be breached. Furthermore, because you’re outsourcing work, you don’t have control over the particular person that accesses your accounts or data.
This lack of full control can be a major concern for many organizations and is one you should take into consideration. You need to be certain that you trust your MSP and that any contract you sign ensures the privacy and safety of your systems and data.
Next-Generation AWS Managed Service Providers
AWS is encouraging MSPs to become “next-generation AWS Managed Service Providers”, which are supposed to provide additional value for customers by offering:
- Education and consultation services–providers enhance customers’ in-house knowledge and abilities while managing providers. A fantastic supplier explains what they are doing and why this choice is the ideal practice.
- Expert-level management–providers have in-house experts trained in AWS configurations, specifications, and best practices. If expertise is lacking, providers are liable for contracting a third-party who can train provider groups.
- Client Advocacy–suppliers notify customers about potential services that could enhance their operations throughout the AWS stack. This requires familiarity with AWS services as well as a clear comprehension of a company’s goals and best interests.
Common use cases for next-gen AWS MSPs include:
- Automation of compliance and security
- 24/7/365 monitoring and response for fast disaster recovery and minimum downtime
- Implementation of third-party toolings, such as machine learning platforms
Simplified Cloud Management with Cloud Volumes ONTAP
NetApp Cloud Volumes ONTAP, the leading enterprise-grade storage management solution, delivers secure, proven storage management services on AWS, Azure, and Google Cloud. Cloud Volumes ONTAP supports up to an ability of 368TB, also supports different use cases like file services, databases, DevOps, or any other business workload.
In particular, Cloud Volumes ONTAP enables Simplified AWS cloud management for private, hybrid, and multi-cloud environments. Listed below are key features and capacities that can make your work simpler:
- Centralized management–Cloud Manager is a UI and APIs for automation, management, and orchestration, supporting hybrid & multi-cloud architectures.
- Storage efficacy attributes–reducing storage footprint and prices by up to 70%.
- Easy cloud migration–NetApp’s data replication tools SnapMirror® and Cloud Sync service will access your data to the cloud, including lift and shift
- Data protection–leveraging NetApp Snapshot™ technology and Disaster Recovery
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